IDstation.Online

Future proof your business and secure market share, as Passport applications worldwide go online!

Online access to passport photos and future-proof your business with the latest technology.

ID station now has online ability through a cloud service system called IDstation.online. It enables you to capture an image that fits biometric requirements and allows customers to access them online with a unique code.

This new upgrade will enhance the customer experience and ensure a safer and more efficient process. Online services are becoming vital and will soon be implemented worldwide.

 

How Does It Work?
Benefits
FAQs

Every fastID and ID station has integrated support for IDstation.online. There is a simple (free of charge) procedure for registration and service activation. When one of your customers needs a digital passport photo, take the picture as usual and have it processed by the Photomatic software. When the passport photo has passed all the ICAO quality tests click on the IDstation.online button (instead of clicking on Print). This will take you to the Upload window. Simply click on Upload and the digital passport photo will be securely stored in the IDstation cloud storage. It is stored under a unique number, which will be returned to your passport system for printing. This print-out is what you sell to the customer. With the code and information on the print-out, the customer can go to the IDstation.online website, enter the code and access, use and download his or her digital photo. This is an example of how the prints look (there are various print templates for various different online applications of course).

  1.   On a web browser, go to https://idstation.online where you will see this: Enter your personal code, mark the “I’m not a robot” checkbox, and click on “Enter”. You will see the photo along with other information about the photo.
  2.    To receive your photo by email: Click on the button “Send digital photo by email” Your photo will be sent to your email address that was entered when the photo was uploaded. This is shown on the screen as “Recipient Email” so please check if the email address is correct. If not, edit it by clicking on it.
  3.    To download your photo: Click on the button “Download Photo”. This option is useful if you do not have an email address or your email provider blocks emails with attachments.
  4.    For selected online Passport applications (EXCLUDES AUSTRALIA) you can submit your online passport photo application with the IDstation.online code. When prompted to submit your passport photo, you can enter your unique code and the website will automatically connect to the IDStation.online website to request your digital passport image. (Please note this service is only available with selected countries)

Customers can get a printed copy of their passport photo which comes with a unique code. This allows the photo to be downloaded for 6 months, from the date taken. The unique code will be on the printed copy of the photos and will also be delivered via email. In the near future, customers will be able to submit government agencies applications with the unique code.

With a fastID or ID station you run a professional passport photo service. You will be able to take and print a perfect passport photo matching the requirements of any particular application, anywhere in this world. But what if the customer doesn’t need a printed passport photo, but a JPEG file of the passport photo? Then you need a digital passport photo service! As you may have expected, we have implemented such a service for all ID station and fastID owners. We call it IDstation.online. IDstation.online is a secure cloud storage for digital passport and ID photos. With IDstation.online you will be able to sell digital passport photos just as you sell printed passport photos.

What is IDstation.online?

IDstation.online is an online service to securely store digital passport photos. If you need a digital passport photo go to a local photo retailer to have your passport photo taken and ask for a digital photo with a code. On idstation.online your personal code will give you access to your photo and your personal code can be used in official online applications such as the online renewal of your passport or driving license

 

What is a digital passport photo?

A digital passport photo is a passport photo saved as a file. You need a digital passport photo for certain online applications such as online passport renewal or online Visa applications. Your local photo retailer will be able to help you further

 

How do I get a digital passport photo?

Go to a local retailer with a passport photo service and tell them you need a digital passport photo with a code. Check the Store Locator to find a local retailer nearby with such a digital passport service. The photo retailer will take your photo and upload the digital passport photo to IDstation.online. You will still get a printed copy of your passport photos. That printed copy contains a unique personal code. Here at idstation.online you can enter your personal code to access and download your digital passport photo. Your also need your personal code when you go online to apply for a new passport, driving license or Visa.

 

What is a personal code?

A personal code is a code that uniquely identifies your photo. Your personal code is assigned to your photo when it is saved on IDstation.online. You will need it to access your photo or use it in an online application. Keep your personal code to yourself and do not share it with others. Click here to see some examples.

 

I have a personal code, how do I download my photo?

If you have your personal code you can enter that code here at https://idstation.online/ to see the photo, download it or even delete it, if you would want to. Click here for a short manual

 

I have a personal code, how do I use it for an online renewal application?

Please follow the steps that are on the print out with your digital photo you received from your retailer. If you have any other questions, please check the Help page of the government website.

 

Why does the website say “Invalid code” when I enter my personal code?

This error will appear if the code you entered could not be found in the database. This usually is due to a typo. When entering the personal code you need to make sure you do not make a mistake such as typing an I instead of a 1 or an O instead of a 0. Personal codes are case sensitive and have letters and numbers.

 

My code has 8 digits which is not enough for the UK passport renewal website.

If your print-out only contains your personal code of 8 digits, your photo has likely been uploaded with a different template than United Kingdom online renewal. You can see the template that was used on your print-out, or by viewing your photo online. To see an example of a correct print-out for UK online renewal, click here.

If you did not receive a correct upload, please contact your retailer.

 

My photo is rejected by the online renewal website.

Your photo can be rejected on a number of its digital properties, such as quality or size. Once your photo has been uploaded, it cannot be changed or edited. This means that if your photo is consistently rejected by the online renewal website, a new photo will have to be taken. You will always receive feedback on why your photo was rejected. Please contact your retailer with the reason for rejection for further assistance.

 

I’ve lost my personal code!

Your personal code is the only way to access your photo. You receive your personal code on a printout your retailer provides and by email. If you lose both please contact your local retailer for a new photo.

 

How do I change the email address?

To change the email address attached to your Personal Code, please follow our short how-to by clicking here.

 

Why didn’t I get an email with my personal code?

When you don’t receive an email, the email may be blocked by a SPAM filter. Please check your Spam or Junk email folder. The subject of the email is ‘Your digital passport photo is stored’. Another possible reason is that your email address was not entered correctly. If you want to change that email address, click here for a short how-to.

 

Why didn’t I get an email with my digital passport photo?

When you don’t receive your photo the email may be blocked by a SPAM filter. Please make sure to check your Spam or Junk email folder. The subject of the email is Your digital passport photo. Another way to get your photo is to simply download it. Enter your personal code on IDstation.online and click ‘Download Photo’.

 

How do I delete my photo from IDstation.online?

You can delete your digital photo by entering your code on https://idstation.online/ and delete your data by clicking the button Delete this data

 

How long will my photo be stored by IDstation.online?

Your digital photo will be stored for 6 months. A photo taken more than six months ago is not recent and can no longer be used for official documents. Since there is then no longer any reason to keep the passport photo stored, we are obligated to remove it.

 

Can others see or access my photo?

A personal code is a code that uniquely identifies your photo. Your personal code is assigned to your photo, when it is saved on IDstation.online it is not possible for other people to access your digital photo.

 

Why is my photo deleted after 6 months?

An official document requires a recent photo. A photo taken more than six months ago is not recent and can no longer be used for official documents.

 

Why did I receive an email that my photo expired?

After six months your digital photo is automatically deleted from the server since an official document requires a recent photo (no more than 6 months old). The email you received is a notice that your photo has expired and has been deleted. If you wish for a new digital photo, please visit your retailer.

More Information

 

Features

Digital code- A personal code is a code that uniquely identifies your photo. Your personal code is assigned to your photo when it is saved on IDstation.online. You will need it to access your photo or use it in an online application. Keep your personal code to yourself and do not share it with others. Click here to see some examples. A digital passport photo is a passport photo saved as a file. You need a digital passport photo for certain online applications such as online passport renewal or online Visa applications. Your local photo retailer will be able to help you further