Support
We are here to help! You will find guides, user manuals, warranties and how-to video tutorials herew.
Receive professional support from Brands Australia. If any issues arise, their team will work with you to resolve them promptly and efficiently. Please fill out our enquiry form or email support@brandsaustralia.com and our friendly support team will assist you anytime below:
Monday – Friday 9am – 5pm AEST
How to use Background tool in Photomatic
Automatic White Balance + White priority EN
How to Country Templates
How To Make ID photos for another country
How to Email
How to Read Cards
How to Use the background
How to Use the background tool
How to Add an Eye-Ficard
How To Use the EOS tool
How To Adjust Printer Colors
How To Connect a camera
How To Read images from a memory card
How To use the ICAO levels template tool
How To use the ICAO Test feature
ID Station Camfi controller
Load paper and ribbon
Photo Booth Hood Instructions
If you do wish to reconsider ID Station Care 12 Month Extended Warranty and Service, the benefits to you are as follows:
- Repair or Replacement of your ID Station Printer and Tablet at no cost as it’s covered via the extended care program.
- In-Store Technical Support
- Phone Technical Support (this is provided if you don’t wish to take up extended care, regardless).
- Ongoing Training
- Biometrics Software updates (this is provided if you don’t wish to take up extended care, regardless).
Please fill out the form below and send it to
support@brandsaustralia.com
ID Station Extended Equipment Warranty and Service Agreement